Shipping policy

1. Order Processing

• All orders are processed within 1–3 business days.
• Orders are not processed or shipped on Sundays or public holidays.
• You will receive a confirmation message once your order is placed.

2. Shipping Time

• Standard delivery time is 3–7 business days, depending on your location.
• Delivery times may vary due to unforeseen circumstances or courier delays.

3. Shipping Charges

• Shipping charges are calculated at checkout based on your location and order value.
• Free shipping may be offered on select orders or promotions.

4. Order Tracking

• Once your order is shipped, you will receive a tracking ID via email or SMS.
• You can track your order through the courier partner’s website.

5. Delivery Issues

• If your package is delayed, lost, or damaged, please contact us immediately.
• We will coordinate with the courier service to resolve the issue.

6. Incorrect Address

• Please ensure your shipping details are correct.
• Mercurial.in is not responsible for orders delivered to incorrect addresses provided by customers.

7. International Shipping

• Currently, we (offer / do not offer) international shipping. (Edit as needed)
• Additional customs duties or taxes may apply for international orders.

8. Contact Us

For any shipping-related questions, contact us:

📧 Email: www.mercurial.in@gmail.com
📞 Phone: 8590260315